Personal Budget
The personalisation agenda means a major shift in the way most care and support providers approach service development and delivery. At Rehoboth Health and Home Care Services personalisation has always been at the core of our service as we put service users firmly in the seat of building a system of care and support that is designed with your full involvement and tailored to meet your unique needs.
Our approach focuses on your individual rights, service user empowerment, your right to control your own lives, and improved quality of services created by providing choice. The continued focus on personalisation of care recognises that you are experts in your own lives and therefore best placed to make choices for yourselves.
Rehoboth Health and Home Care addresses personalisation and personal budgets by:
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Assessing individual requirements by face to face meetings
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Developing a personalised care plan with the service users requirements
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Providing flexibility in the delivery of the care plan and match support workers to the service users
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Match local area worker who is familiar with local services in order to provide the quality and continuity of care that you would expect
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Paying particular attention to cultural and religious needs
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Fully functioning activity programme to cater for all interests
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Provide value for money so you get more support for your budget
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Working around service users not internal systems and processes
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Support infrastructure to ensure a swift response to changes
A large part of this relatively new approach has seen the spread of the use of direct payments and individual budgets. This is giving you as service users the control of your own budgets and enabling you to purchase services from options of your choice of providers. Rehoboth Health and Home Care makes it easy for service users to continue to enjoy hobbies and interest and fulfil their lives completely while delivering the support that is required.